
Hannes Zacher, PhD
Researchers and practitioners often focus on the influence of individual characteristics, such as cognitive and physical functioning, on employeeswhereas organizational level factors have been largely neglected. However, recent research in organizational psychology demonstrates that companies cultures and climates for successful aging can be powerful predictors of older workers motivation, performance, and well-being.
What are organizational cultures and climates for successful aging?
The concept ofdescribes the shared values and beliefs of employees working for a company; it is influenced by factors such as the companys history, line of industry, and leadership. Its sister concept,, refers to employees shared perceptions of their companys policies, procedures, and practices. An organizations culture is thought to influence its climate which, in turn, impacts on employees motivation, performance, and well-being. By extension, organizational cultures and climates for successful aging entail how older employees and age management practices are collectively perceived by company members.
Are there differences between companies in their organizational cultures and climates for successful aging?
In a recent, a colleague and I collected data from 274 employees working for 66 small and medium-sized businesses in Australia. We asked employees to rate how older workers were seen in their company with regard to characteristics such as efficient, flexible, motivated, and reliable. Results showed that employeeswithineach company agreed on their assessments of organizational culture for successful aging, whereas there were substantial differences莉梗喧滄梗梗紳泭companies as to how older workers were perceived. Thus, our findings provided empirical evidence that organizational cultures for successful aging exist.
How can companies create organizational cultures and climates for successful aging?
The research evidence to date suggests that companies leadership, human resource (HR) practices, and the composition of the workforce impact on the emergence of organizational cultures and climates for successful aging. In our Australian study, we found thatwas particularly positive in companies led by older CEOs with positive attitudes toward older workers. By contrast, culture ratings were lower in companies led by young CEOs and CEOs with negative attitudes about older workers. Anotherwith small and medium-sized companies in Germany showed that age-inclusive HR practices, such as age-neutral recruiting activities and equal opportunities for training and promotion, had a positive effect on age-diversity climate that is, employees shared perceptions of how well age diversity was managed in their organization.
The composition of a companys workforce also has been shown to influence organizational climate for successful aging. Afrom 2011 showed that the more age diversity there was in a company, the higher the age discrimination climate, or employees shared perceptions of age discriminatory practices. Afrom the same team of researchers showed that the negative effects of age diversity on age discrimination climate are attenuated when companies have diversity-friendly HR policies in place and when their top managers have low levels of negative age stereotypes.
What are the outcomes of organizational age cultures and climates?
At the individual level, recent findings from my lab suggests that an organizational culture for successful aging has positive effects on older workers job satisfaction, organizational commitment, and motivation to continue working after traditional retirement age. At the organizational level, research showed thathas negative effects on employees collective commitment and firm performance. Moreover, a positivewas linked to higher company performance and lower collective turnover intentions among employees.
What have we learned?
Organizational culture and climate can have important influences on the extent to which employees can age successfully at work. Positive cultures and climates impact on older employees attitudes and well-being, as well as company outcomes such as firm performance and turnover. Practitioners can create organizational cultures and climates for successful aging by training company leaders, implementing age-inclusive HR strategies, and actively managing their increasingly age-diverse workforces.
Author
Hannes Zacher, PhD
Associate Professor
University of Groningen
Research Fellow
Sloan Center on Aging & Work, Boston College